We care.
So you will always feel looked after.
This is our company, and we are extremely proud of it, we will do everything in our power to make sure that everyone of our clients is completely satisfied with our service. What’s more as it’s our company it is guaranteed that it will be one of the two of us running your project. You will not be handed over to a junior you’ve never met after our initial consultation. You will not have your Architect leave the company to take another job half way through your project and we will never outsource the work, we do it all ourselves.
If you want to know more about what it’s really like to work with us then just take a look at our google reviews, we’re very proud of them!
When you work with Holloway and Holloway, you are employing us and we are probably a lot like you. We are a young family and we run a business and we are really proud of both of those things and understand just how much work goes into doing either of them well.
We know that you know your business and your family life better than we ever could and so for us we know that means working with you in a collaborative way so that you can get the most out of this process. We also know just how important your money is to you and how hard you have had to work for it and we promise we won’t want to waste a penny of it!
All we want to do, is a good job for our clients, so that they are happy at the end of it and they have a beautiful project they can be proud of. It’s as simple as that. We’re not big egos, and we’re not here to fight you until you do things our way. We are friendly and flexible and want to work WITH you, to get the best possible results for you, not for us or our portfolio.
Although of course we love to design beautiful projects, they must also be practical for our clients to use and build. We listen carefully to our clients in terms of what they are trying to achieve and also to what their budget is so that we can really hone in on what a successful project is for them.
We are not the type of Architects who allow their clients to spend their money a design which is fantastic on paper but that they either can't afford or just doesn't suit their lifestyle.
Our pragmatic approach continues through all stages of the design and build process, where we have great experience of every stage from design to construction. We are there to guide you through the project and help you navigate in a calm but methodical manner all of the twists and turns of a complex construction project.
We are a small business and we see this as one of our greatest strengths.
As it will always be one of the two of us running your project, you will always have the top-level attention to every party of your project, and this makes the difference.
You never have the situation where one person is at the meeting and another undertakes the day-to-day project and drawing work, this creates problems with communication and things can easily slip between the gaps. It’s just us, we meet with you, we do the drawings, we do the project admin, we answer the phones, we whats app you back at 9:30pm, because we care!
We do it all, it means there is quality in every part of the process and you don’t have to spend your time repeating yourselves, or filling in a new member of the team when your Architect has just left the company!
This is our secret to maintaining such high levels of service and quality.
We pride ourselves on our levels of communication and organisation and it is always something that our clients comment on. We go above and beyond to respond quickly and clearly to our clients and design team to ensure the smooth running of our projects and to guide our clients through their journey.
It is your project and for us it’s important that you feel connected and involved with the project at all times. We don’t want you to feel like you are an afterthought that needs the occasional update to placate you, we’re in this together.